Maintenance
We want you to feel that your property is in good hands. To ensure your peace of mind, we have carefully curated Maintenance Packages for you to choose from. Opting for a Maintenance Package guarantees that your needs are always a priority.
The biggest piece of advice we give is to see maintenance as a necessity not a luxury.
If you have invested in a Smart Home system, it is absolutely essential to protect this investment by keeping them well maintained.
Always on hand
Here at Cerebrum Systems we offer Maintenance Packages to all of our Clients following on from their installation, backed by years of expert experience and a commitment to the highest level of customer support.
Nothing is worse than being unable to contact your service provider if you have any questions. We are committed to maintaining your systems to the best possible standard, and allow you to continue to enjoy your home.
EXPERT EXPERIENCE
Our engineers provide essential support to keep your systems running smoothly through scheduled annual visits. We perform routine checks, updates, and optimisations to ensure all equipment continue to operate reliably.
Whether they have a full smart home system or an individual smart device, our packages mean our Clients are covered at a scale to suit all requirements and budget.
Every package is designed with you in mind
We offer:
Upgrading to the latest systems
Online health maintenance of systems, allowing for remote problem resolution
On-Site maintenance when required, with swift call-out for non-routine maintenance
Prices per month:
Why opt for a Maintenance Package?
At Cerebrum Systems, we offer maintenance packages for all of our installations, backed by years of expert experience and a commitment to the
highest level of customer support. Our Engineers provide essential support to keep your systems running smoothly through scheduled annual visits. We perform routine checks, updates, and optimisations to ensure all equipment continues to operate reliably.
Ad-hoc call out visits are within each package and available for moments when equipment or systems can unexpectedly require attention.
In addition, all packages include remote support, ideal for quick troubleshooting, minor adjustments, or answering technical questions throughout the year. Whether you have a full smart home system or a single smart device, each package is designed to meet your needs and budget.
Whether you have a full smart home system or a single smart device, each package is designed to meet your needs and budget.
This package is ideal for busy households with moderate AV usage that need reliable
operation and periodic professional oversight.
Those with Audio Visual solutions will find that a yearly check up is all this is needed to check on system health & getting optimum usage.
It’s well suited for clients who want greater reassurance, a yearly system check-up
with security of a call out, and responsive remote help without committing to a fullscale service plan.
This package is ideal for high-use environments, such as medium-sized businesses and tech-focused homes where consistent performance is essential.
It’s designed for clients who want regular professional oversight, minimal downtime, and dependable remote assistance without stepping up to a fully managed service plan.
The Gold package is ideal for demanding AV environments such as luxury homes where system reliability is critical and downtime must be minimised.
The 8 hours remote service includes overthe-phone advice and system log in to reboot and manage systems without the need for a visit, leaving these for when absolutely necessary! It’s perfect for clients who want frequent professional oversight, enhanced responsiveness, and a robust level of support without moving to a fully comprehensive service tier.
The Platinum package is ideal for those high-end smart homes where maximum uptime and seamless performance are essential.
With crucial and large systems installed such as Indoor/Outdoor Networks, CCTV & Security and Home Cinema’s, this package provides quarterly maintenance as well as plenty of scope for call-out’s for those uncontrollable moments!
It suits clients who require frequent professional oversight, fast response times, and the highest level of ongoing care for their AV systems.
Terms & Conditions
1 month’s notice is required to cancel the maintenance contract. Annual visit cannot fall into the following year, they must be used within the scheduled year. Client kit that aren’t supplied by Cerebrum Systems Ltd and are out of warranty will not be covered by Cerebrum Systems Ltd.